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Programme Structure

The programme consists of 16 Modules:

Unit 1: The Contemporary Hospitality Industry

Unit 2: Finance in the Hospitality Industry

Unit 3: Customer Service 

Unit 4: Research Project 

Unit 5: Food and Beverage Operations

Unit 6: Rooms Division Operations Management

Unit 7: The Developing Manager

Unit 8: Marketing in Hospitality

Unit 9: Human Resource Management for Service Industries

Unit 10: Work-based Experience

Unit 12: Hospitality Operations Management

Unit 13: Conference and Banqueting Management 

Unit 17: Quality Management in Business

Unit 18: Facilities Operations and Management

Unit 19: External Business Environment

Unit 21: Small Business Enterprise

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